by Jenefey AaronUpdated on 2020-09-08 / Update for iOS 11
Jul 31, 2016 To stop using the Mail app, first disable or delete your email accounts. Click the Mail menu in Mail and select Accounts. Uncheck the Mail option for accounts you no longer want to use Mail with. Mail will stop downloading emails from those accounts. But this isn’t enough! Disable the email account and the emails will no longer appear in the. Apple Mail will not delete an email. Apple Mail is unable to move the message to the Trash mailbox. This is a known bug with Apple Mail. Disable Move deleted messages to the Trash mailbox. Open Preferences. Select Accounts. Select your Account and click Mailbox Behaviors. Untick Move deleted messages to the Trash.
After updating to iOS 14/13/12/11 on your iPhone and iPad, you may notice some problems with the mail app, like mail push notification missing, email won't send from Outlook and more. Here in this article, we summarize 7 common Apple mail issues as well as possible solutions.
Apple Mail Slow to Load
A certain number of users relied that mail app on iOS 14/13/12/11 seems to take forever to respond when come in, and no particular reasons can explain why email slow to load on iPhone/iPad. Here are some potential solutions you can follow:
1.Reinstall Mail App
Gently tap and hold the Mail app till it jiggles. Tap the little x to delete it from your device. After a while, redownload it from Apple Store to see whether it can process normally.
2.Remove Your Email Account and Add it Later
https://apexrenew550.weebly.com/spotlight-mac-app-store.html. Go to Settings > Accounts & Passwords. Select you account for Mail service and choose Delete Account. Then add your account again.
3.Reset Network Settings
Sometimes mail app running slow has something to do with your network. If so, move to Settings > General > Reset > Reset Network Settings.
Email Not Refreshing on iPhone, iPad
Some cases turn to iPhone won't automatically update emails on iOS 14/13/12/11 unless you refresh it by yourself. If so, try below suggestions:
1.Enable Fetch New Data
Still go to Settings > Accounts & Passwords. Scroll down to the bottom to find Fetch New Data option. Make sure you have selected Push for emails.
2.Check Network Connection
See if you device in under network connection. Reset network settings if necessary.
3.Use Third-party Mail Apps
If still, mail won't refresh on iPhone or iPad, you can download other mail apps from App Store instead of using original app, like Microsoft Outlook and Gmail.
iOS 14/13/12/11 Mail App Keeps Crashing
If you have the problem with iOS 14/13/12/11 mail app crashing, below 2 methods can fix it.
1.Hard Reset iOS 14/13/12/11 Device
You can use the Volume/Home button with Power button to force restart your iPhone, iPad. Mail app for mac gmail not working. Here's a guide for you to restart your iPhone.
2.Update iOS Software
If the Mail app glitches cannot be resolved, you can consider updating to newest iOS 14/13/12/11. Here I would suggest you take this step with iOS system repair tool ReiBoot to avoid unknown iTunes errors and data loss.
Navigate to Fix All iOS Stuck > Fix Now > Download IPSW file online > Repair Now.
Cannot Send Email from iPhone with iOS 11 Update
After the new update, you may notice Mail will not send with Outlook.com, Office 365 or Exchange 2016 account, and will receive an error message that iOS 11 email rejected by server.
There are possible solutions:
1.Switch to Outlook App
Again, this bug is related with Microsoft support. You can temporarily use the Microsoft official mail app to send and receive emails.
2.Update to iOS 14/13/12/11
With iOS 14/13/12/11, Apple promised they have fixed this problem. You can go to Settings - General - Software Update on iPhone to update iOS.
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iPhone Email Notification Not Showing on Lock Screen
Some users complained that iOS 14/13/12/11 mail push notification not working and you can do follow things.
1.Check Mail Notification
Go to Settings > Mail > Notifications and tap your email account. Make sure you have enabled Show on Lock Screen option. Repeat this step for other email accounts.
2.Disable Do Not Disturb
With Do Not Disturb mode on, you may receive no email notification on lock screen. Disable it on Settings > Do Not Disturb.
3.Force Reboot your iPhone or iPad.
On iPhone X/8: Quickly press the Volume up button and then the Volume down button, long press the side button till you see Apple logo.
On iPhone 7 and earlier: Press Power button and Home button for 10 seconds and release when Apple logo shows. Replace Home button with Volume down button on iPhone 7/7 Plus.
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iOS 11 Mail Keeps Asking for Password
The problem that your iPhone keeps requesting email password has less to do with your device but more with mail developer. Anyhow, you may try these tips.
1.Delete User Account and Add it Back
On Settings >Accounts & Passwords, you can remove your email address that keeps asking for password and add it back later. When Outlook or other mail asks for permission to access your info, tap Yes.
2.Restart Your Device
Either to use Tenorshare ReiBoot or buttons to force restart your iPhone or iPad to see whether it will help.
3.Enable SMTP and IMAP in Webmail
Go to the web version of your mail developer like Gmail, Yahoo, Outlook or Exchange and configure POP 3, SMTP, IMAP service in settings.
iOS 14/13/12/11 Email Won't Delete
If you cannot delete email from iOS 11 iPhone and get a message like 'Unable to move message. The message could not be moved to the mailbox Trash.' Do the following.
You can click on any column header to sort the list by that column. This window displays a complete list of all software currently installed on your Mac, including any updates.Simply browse the list on the top half of the window, click on an item to select it, and then view the details of that item in the bottom half of the window. Information available includes the name of the app or update, an available version number, the source of the app or update, and the date and time of its installation. How to install apps on mac os x. For example, clicking on the Install Date column will let you see the most recent installations first.While viewing software installations and updates via the System Information window isn’t as simple as looking at the “Updates Installed in the Last 30 Days” list found in the Mac App Store, it offers several advantages. What we’re interested in, however, is Software.In the list of categories on the left of the System Information window, find Installations under the Software section.
Step 1: Go to Settings > Account & Password. Select your mail account and tap the email address.
Step 2: Scroll down to find Advanced option and select Drafts Mailbox. Make sure Drafts is check from the ON THE SERVER section instead of ON MY IPHONE.
Step 3: Repeat step 2 for Sent Mailbox and Deleted Mailbox.
Step 4: Go back to Account info and hit Done tab on the top right corner.
Related Read: how to delete all unread emails on iphone
Summary
That all about how to fix common email problems on your iPhone/iPad. If the email glitches occur right after you update iOS 11/12 firmware, don't hesitate to get Tenorshare ReiBoot repair your system and reinstall iOS.
Hey there, marisavillaret!Thanks for using the Apple Support Communities. After reading your post, I understand that your Mail app keeps quitting unexpectedly on your MacBook. I rely on e-mail every day, so I know how important it is for the app to be working. I'm happy to help!
Deleting Mail Account Iphone
Deleting Mail On Ipad
Try the following steps, in order, testing after each.- Quit the Mail app, then reopening it while holding the Shift key on the left-hand side of your keyboard.
- Restart your Mac by clicking the Apple menu and selecting 'Restart..' from the drop down.
- Test to see if the Mail app quits in safe mode. You can get information on safe mode, including how to boot to it, in this article: Try safe mode if your Mac doesn‘t finish starting up
Even though the title of the article isn't the same issue as what you're experiencing, safe mode is still a great step to try--it will run a scan of your system during boot, and will then disable certain software and processes that could be causing a conflict with your Mail app. Open the Mail app in safe mode, and see if it quits. Make not of the results, then restart the computer and try opening the Mail app again. - Test the Mail app in a new user account. The following article provides information on why testing in another user account can be helpful, as well as walks you through how to set up a new account: How to test an issue in another user account on your Mac